KeySkills:

ORACLE R12, RLM, EC GATEWAY, ORDER MANAGEMENT, EDI SUPPORT & TROUBLESHOOTING, STERLING INTEGRATOR (SI), EDI MAPPING & TRADING PARTNER SETUP, ROOT CAUSE ANALYSIS, EDI ERROR MONITORING & RESOLUTION, DOCUMENTATION & SOP CREATION, CROSS-FUNCTIONAL COLLABORATION, CONTINUOUS IMPROVEMENT, EDI ONBOARDING & IMPLEMENTATION, PROCESS OPTIMIZATION & COMPLIANCE

Job Description:

• Provide translation and technical support for all EDI processes and systems.

• Act as the primary contact for Oracle R12 and Sterling Integrator (SI) related support requests.

• Analyze support issues to identify root causes and collaborate with enterprise teams for resolution.

• Monitor EDI error directories and emails; take corrective actions to ensure smooth operations.

• Perform EDI map modifications and set up new trading partners as needed.

• Troubleshoot EDI-related issues in Oracle R12 modules such as RLM, EC Gateway, and Order Management.

• Develop and maintain EDI support documentation and standard operating procedures.

• Ensure the integrity and stability of EDI environments across platforms.

• Collaborate with internal technical teams and build strong cross-functional relationships.

• Drive continuous improvement initiatives within the EDI support function.

• Manage on boarding and implementation of EDI services for new and existing trading partners.

• Serve as a liaison between internal departments and external trading partners to optimize EDI usage.

• Identify opportunities to enhance efficiency, reduce costs, and ensure compliance with partner requirements.

Note:

(i) Our client is looking for immediate & early joiners.

(ii) Having LinkedIn Profile is a must.

(iii) Being an immediate & high priority requirement interested candidates can share their Resumes with Photograph in word doc. format and the details are enclosed as below: